Flexible Support Plans
FEATURES
US-based helpdesk via Remote Phone/Email
PC & Mac Support
Onsite + remote service desk support.
24/7 Infrastructure monitoring
Enhanced Cybersecurity
Next Generation Antivirus
Network and System Monitoring
Data / Voice / Connectivity
Access Point Support
Protection Against Ransomware
Managed backups
Vendor Management & Procurement
Microsoft Office 365 Support
Active Directory Support
Proactive updates + patch management
Emergency after-hours IT services available
Technology + software procurement
Project Manager support
IT Strategy Planning & Virtual CIO
Basic Support
per device per month
View Features
PC & Mac Support
Next Generation Antivirus
Managed backups
Proactive updates + patch management
MOST POPULAR
Managed Support
per device per month
$1700 per month for 10 devices.
View Features
PC & Mac Support
Onsite + remote service desk support.
24/7 Infrastructure monitoring
Enhanced Cybersecurity
Next Generation Antivirus
Network and System Monitoring
Data / Voice / Connectivity
Access Point Support
Protection Against Ransomware
Managed backups
Vendor Management & Procurement
Microsoft Office 365 Support
Active Directory Support
Proactive updates + patch management
Technology + software procurement
Premium
Managed Support
Call for
more details
View Features
PC & Mac Support
Onsite + remote service desk support.
24/7 Infrastructure monitoring
Enhanced Cybersecurity
Next Generation Antivirus
Network and System Monitoring
Data / Voice / Connectivity
Access Point Support
Protection Against Ransomware
Managed backups
Vendor Management & Procurement
Microsoft Office 365 Support
Active Directory Support
Proactive updates + patch management
Emergency after-hours IT services available
Technology + software procurement
Project Manager support
IT Strategy Planning & Virtual CIO
Comprehensive Managed IT Solutions
Here are some of the options we offer to our clients:
A reliable IT help desk team can help keep your team productive at all times and prevent future problems that can affect your business.
Hiring and retaining an in-house IT support department can be difficult for any business. We take pride in offering comprehensive managed IT resources that you can modify to fit your business needs. We take the complexity out of computer support for you. We help our clients reduce operational costs and prepare for the unexpected.
We at Seba Direct strive to be transparent with our existing and future clients. As a direct response, we provide all our pricing upfront, so you know exactly what you’re getting.
Some clients are unique and require additional services that we cannot predict, so the price may be slightly different in those situations.
IT support costs
Seba Direct believes in providing flat pricing for all of our support services. This lets our customers know their support costs upfront, which is especially important in these uncertain economic times.
Basic IT support (flat monthly fee) – $80/month per user
- This is our basic IT support level, which is designed for smaller offices with onsite or remote teams.
- This is great for a small insurance office or escrow company. Or a remote architectural firm with users located around the globe.
- This support plan will provide help desk-level support to your users.
- Call us for custom pricing.
Managed IT Services– $170/user per month
- This support plan provides a higher level of support. For example, we can offer your users a VPN solution that will allow them to access the office server from the office, home, or around the globe. This plan includes support for multiple office servers, network printers, backup solutions, Active Directory, etc.
- Call us for custom pricing.
Premium Managed IT Services – Call for more Details.
- This support level includes scheduled on-site visits. This service plan includes all the “Basic” and “Managed IT Services” services, cyber security support, SD-WAN firewall/router support, Office 365 support, cloud backups, cloud services, professional services, etc.
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Some clients are unique and require additional services that we cannot predict, price may differ slightly in those situations.
- Call us for custom pricing
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