Flexible IT Support Plans

FEATURES

US-based helpdesk via Remote Phone/Email

PC & Mac Support

Onsite + remote service desk support.

24/7 Infrastructure monitoring

Enhanced Cybersecurity

Next Generation Antivirus

Network and System Monitoring

Data / Voice / Connectivity

Access Point Support

Protection Against Ransomware

Managed backups

Vendor Management & Procurement

Microsoft Office 365 Support

Active Directory Support

Proactive updates + patch management

Emergency after-hours IT services available

Technology + software procurement

Project Manager support

IT Strategy Planning & Virtual CIO

Basic Support

per device per month

$800 per month for 10 devices.
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View Features
US-based helpdesk via Remote Phone/Email

PC & Mac Support

Next Generation Antivirus

Managed backups

Proactive updates + patch management

MOST POPULAR

Managed Support

per device per month

$1700 per month for 10 devices.

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View Features
US-based helpdesk via Remote Phone/Email

PC & Mac Support

Onsite + remote service desk support.

24/7 Infrastructure monitoring

Enhanced Cybersecurity

Next Generation Antivirus

Network and System Monitoring

Data / Voice / Connectivity

Access Point Support

Protection Against Ransomware

Managed backups

Vendor Management & Procurement

Microsoft Office 365 Support

Active Directory Support

Proactive updates + patch management

Technology + software procurement

Premium
Managed Support

Call for
more details

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View Features
US-based helpdesk via Remote Phone/Email

PC & Mac Support

Onsite + remote service desk support.

24/7 Infrastructure monitoring

Enhanced Cybersecurity

Next Generation Antivirus

Network and System Monitoring

Data / Voice / Connectivity

Access Point Support

Protection Against Ransomware

Managed backups

Vendor Management & Procurement

Microsoft Office 365 Support

Active Directory Support

Proactive updates + patch management

Emergency after-hours IT services available

Technology + software procurement

Project Manager support

IT Strategy Planning & Virtual CIO

Comprehensive Managed IT Solutions

Complete IT coverage provides everything from A to Z. Let us focus on your IT support needs while you focus on your business.

Here are some of the options we offer to our clients:

A reliable IT help desk team helps when you need it most; staff augmentation is available; call us for backup when your business increases.

Hiring and retaining an entire in-house IT support department can be difficult for any small or medium-sized business. We take pride in offering comprehensive managed IT resources. We take the complexity out of computer support for you. We help all our clients reduce operational costs and prepare for the unexpected.

Don’t you hate when pricing is unavailable for a product or service of interest?

You like the website and the offering, but you keep running into those dreaded words: ‘”Call for more help.'”

Well, it’s different here at Seba Direct.; we love to chat with our future and current clients, so if you prefer to call or email us for pricing, please do so. But if you like us and would like to get to the main course, please see our pricing below.

We at Seba Direct strive to be transparent with our existing and future clients. As a direct response, we provide all our pricing upfront, so you know precisely what you’re getting before reaching out.

Some clients are unique and require additional services that we cannot predict, so the price may be slightly different in those situations.

IT support costs

Businesses in Los Angeles and the surrounding area can expect to pay the following flat -rate for monthly IT support services :

Basic IT support (flat monthly fee) – $80/month per user

  • A 10-user network would pay $1000 and up depending on the number of users, branch offices, and connected devices.
  • This is great for a small insurance office or dental office. They typically require a phone or email support with the occasional onsite issues. Their computers, networks, and servers are continually monitored and supported remotely.
  • This support plan allows for support at one branch location, with one central office server and network.

If you have offices in different locations or the number of users and servers is higher, the prices will increase slightly. Please contact us to get the exact cost for your office support needs.

Managed IT Services– $170/user per month

  • A 10-user business would pay between $1700 and up per month.

This support plan will support office and office users who work from home. It also provides a VPN connection for home-based users back to the home office server and includes —support for multiple office servers, network printers, NASas servers, active directory, etc. Call us to get your specific price for your office setup.

Premium Managed IT Services (perhaps with a partial onsite engineer who visits your office weekly) – Call for Details.

This support plan is the ultimate plan we offer to our clients. It includes scheduled weekly on-site visits, typically one per week. This service plan includes all the services included in the “Managed IT Services” along with cyber security support, SD-WAN firewall/router support, Office 365 support, cloud backups, cloud services, professional services, etc.

We provide pricing on a case-by-case basis. So if you have 20 users with a mixed workload at one office with two servers and are willing to sign up for a longer-term contract, you will get lowered pricing.

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